Delivery Information about Quick & Safe Shipping to your door!
All orders over R1000 delivered for FREE!
METHOD OF SHIPPING:
- Premium Shipping* - Next day delivery
- Standard Shipping** - 2-4 days delivery over the whole South Africa (Orders placed before 12pm South African Standard Time)
- ***Out lying area's take up to 4 days
- Delivery to your door
- We DO NOT ship to P.O Boxes
- We ship internationally
- We do not ship on public holidays and weekends
- All orders over R1000 in RSA – FREE!!!
- RSA nation wide orders – R99(Standard shipping)/R139(Premium shipping)
- International shipping – R350
HOW LONG DOES SHIPPING TAKE?
**Standard Shipping (R99) :
2-4 days delivery in these areas below (working days - excludes public holidays and weekends):
Bloemfontein/Cape Town/Durban/East London/George/Harrismith/Johannesburg/Klerksdorp/Knysna/Mossel Bay/Nelspruit/New Castle/Oudtshoorn/Plettenberg Bay/Polokwane/Port Elizabeth/Port Shepstone/Pietermaritzburg/Pretoria/Richards Bay/Rustenburg/Vaal/Witbank
- RSA nation wide orders before 12pm – 2-4 days delivery (In areas mentioned above)
- RSA nation wide orders after 12pm – 3-4 days delivery after date of order (In areas mentioned above)
- RSA nation wide “Outlying” areas (Further than 35km of main regions mentioned above) – 4 Working Days after date of order
*Premium Shipping (R139) :
Next day delivery in these areas below (working days - excludes public holidays and weekends):
Bloemfontein/Cape Town/Durban/East/London/George/Johannesburg/Kimberley/Nelspruit/Pietermaritzburg/Polokwane/Port Elizabeth/Pretoria/Richards Bay/Rustenburg/Stellenbosch/Vaal - R139
- RSA nation wide orders before 12pm – Next day delivery (In areas mentioned above)
- RSA nation wide orders after 12pm – Delivery 2 working days after date of order (In areas mentioned above)
- RSA nation wide “Outlying” areas (Further than 35km of main regions mentioned above) – 2-3 Working Days after date of order
INTERNATIONAL SHIPPING - R350
- International orders (Outside of South Africa - World Wide) – 8-10 Working Days
RETURNS/EXCHANGES: Products may be returned for an exchange or store credit within 5 days of purchase. All items must have their original tags attached and be unworn and unwashed.
DEFECTIVE PRODUCTS: If you believe you received a product that is defective, we would like to extend our apology and make sure we take care of you immediately. Please email us at firstname.lastname@example.org and attach a photo of the defective product. Once we receive your return request via email, we will shortly respond to your email and arrange for a courier company to pick up the defective product. Once we receive conformation that our defective product has been picked up by our courier company, we will ship a new item to you!
MIS-PACKED ORDER: In the rare case that you receive a product that differs from what you ordered, we are sorry for the mix-up and want to make sure we get you the correct item right away! Please email us at email@example.com and also send the details (Style name, Colour, Size) of the product you incorrectly received. We will then arrange for our courier company to collect the incorrect item/s. Once the courier company confirms shipment, we will ship the correct item to you.
INCORRECT SIZE/FIT: ***You will be responsible for paying all postage fees on any returns/exchanges.The item must be shipped back by you(at your expense) and you will need to pay an additional R99 for the right size to be shipped to you from our warehouse. Please check the size chart provided or If you need assistance with what size you are, please contact us at firstname.lastname@example.org . Rather contact us and ask for advice on what size you should choose rather than ordering an item and hoping it will fit. We are sorry for any inconvenience this causes. ***
IF YOU HAVE ANY OTHER QUESTIONS PLEASE CONTACT US BELOW: